Cuts in the platen will create voids in the print and will need replaced. Inspect the platen roller (underneath printhead) and make sure there are no cuts in it or labels wrapped around it. We recommend cleaning the printhead, all the rollers, and sensors with 99.7 % isopropyl alcohol every time you change the media. Dust and particles block sensors field of view. Adhesive and residue builds up on the printhead and platen rollers. This seems like common sense, but you’d be surprised by how many printers are neglected until something effects operation. The very first thing I do when troubleshooting zebra thermal printer issues in every situation, no matter what, is to thoroughly clean the entire printer. I am going to walk through some quick Zebra troubleshooting tips and, hopefully, save you some time and frustration when you find that your printer isn’t performing like it should.
These issues carry through to all thermal printer models in the zebra family. TOP 5 Common issues with zebra thermal printers and how to fixĭuring my 20 years of troubleshooting zebra printers, I have found that the same problems arise over and over again.
ZEBRA Thermal Printer Troubleshooting Tips and Tricks
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